If you are not able to find a profile within our Eclipse or Lucid software for your fixture, we will make it for you!
Please create a ticket and tell us which fixture you are looking for. If it is a non-Blizzard fixture, we would need the DMX traits from the manufacturers manual. You can upload the PDF or a JPEG of the information for us to use.
If you are looking for a profile that is for a Blizzard fixture but not for our Eclipse or Lucid software (ie: MyDMX 2.0, Show Express, Hog, Chamsys, GrandMA) you will have to contact that company to make a profile for you. We are unable to make a profile for another manufacturer's software. Please send them the DMX traits from our manual so they can create the profile correctly.
If you have any other questions, please feel free to submit a ticket.