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Blizzard "support" still there?

Trying to submit a RMA request and getting a "cannot reach this site" message... Tried calling the 866 number on the support page and getting "your call cannot be completed at this time" message... Anyone know what is going on?

We apologize that you are experiencing problems submitting your RMA. I just responded to your request for your LBQuad. We are updating our website currently, that may be the cause of the timeout. 

Thanks for the response.... And the RMA... I finally got through on my 6th try, albeit part of the problem may have been on my end... Would not connect via my home internet, but did when I switched to 4g LTE. All good now anyway
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