I have four ToughPar Zooms. They are out of warranty. Two of them (maybe more) are not recognizing dmx from the console (ETC ColorSource 20).
I have factory reset the instruments. They are addressed to ADDR001 and set to 5 channel mode. After I do that, there is a small flashing led in the lower right corner of the display.
But not connection to the console. Only light on the DMX line, and terminated with a resistor behind it.
I found a workaround for this problem, but I don't really understand why it worked....I addressed these instruments in 7-channel mode as ADDR001 and set them up as dimmers on the console. Now I can control them....